This post comes courtesy of my colleague. When I came back from a meeting last week, she was sitting disconsolately in her cubicle. Working on a website for a committee, she’d been asked to make some modifications, changes she didn’t know how to do. She was sure that, even if she could learn how to do this, the process would take a long time. She was one unhappy librarian.
Thirty minutes later, she appeared in my office.
“How’s it going?” I asked.
She gave a sheepish grin. “It’s done.” She had looked up how to do it and completed the project in less time than she’d spent complaining about it.
It was, we agreed, a good lesson. So I’m sharing it.